Lakeland is a community, all working expertly together to give our customers extraordinary service.

Whatever we do, wherever we do it, we do everything to the best of our abilities, knowing that everything we do makes life better for our customers and colleagues alike.


Head Office

Our head office is in beautiful Windermere. As well as our flag ship store, with its dancing fountains, amazing seasonal displays, wide aisles and award winning café, its home to the Head Office teams.


Our store teams are focused on providing an extraordinary customer experience – which is unrivalled.

Our aim is always to empower our store managers in order that they can fully utilise their local expertise. We are proud to have over 1,300 loyal and passionate colleagues in our stores, who are focused on ensuring the store runs successfully, effectively, and meets our customers needs.

Distribution & Home Shopping 

Within our state of the art Distribution Centre in Kendal, we receive products from across the case world

Contact Centre

Our Contact Centre based in Windermere deliver extraordinary service from extraordinary people.